Service Guarantee

  • 15 year life support

    Master the core technology, ensure high quality, and improve the after-sales system. We strictly abide by the ISO9001 standard of quality management system, import important parts and raw materials, 100% full inspection of finished products, and the overall service life of products with international quality level is more than 15 years.

  • Three quality assurance commitments

    Quality assurance of the whole machine;
    Provide product liability insurance with 12 million yuan underwritten by Taiping property insurance;
    Full third party certification: CE, motor and drive.

  • After sales guarantee

    After sales service is a very important link for the stability of equipment operation. For this reason, BIGFANS ventilation equipment (Wuhan) Co., Ltd. always provides users with high-quality products and perfect after-sales service. At present, BIGFANS company has set up sales and after-sales service centers in five major regions of the country to ensure that it can provide users with thoughtful, fast, high-quality and all-round after-sales service in the first time, so that users can buy safely and use easily.

  • BIGFANS ventilation provides 24-hour service and technical support
    The after-sales department will respond within 24 hours in case of any fault during the warranty period;
     our after-sales department will still be in 24 hours when the products encounter failure problems due to natural disasters, man-made damage and beyond the warranty period
    Respond in time and provide technical consultation and support to solve problems as soon as possible;
     if users need other support services, we will try our best to cooperate and serve you wholeheartedly.
  • Product maintenance
    Preventive maintenance, corrective maintenance, improved maintenance